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On July 14, 2008 the Federal Reserve Board published final revisions to Regulation Z, which, for the most part, take effect on October 1, 2009. The new servicing rules, for loans secured by the borrower's principal dwelling, impact all lenders. These new rules are complex and detailed. This program explains all of the new servicing rules.

• New appraisal restrictions;
• The expanded prohibition on "pyramiding" of late charges;
• The requirement to "promptly" respond to payoff requests;
• and The requirement to credit loan payments as of the date of receipt.

Speaker: Jack Holzknecht, is a principal with Pegasus Educational Services, LLC, a training firm headquartered in Louisville, Kentucky. He is an experienced consultant who has provided training to thousands of bankers and examiners for twenty-eight years. He has the ability to identify the key compliance issues from each regulation. Jack's career began in 1976 as a federal bank examiner. He later headed the form and software and education divisions of a regional consulting company.

In that capacity he developed loan and deposit form systems and software. He also developed and presented training programs to bankers in 43 states. He developed and delivered compliance training for the FDIC and OTS for ten years. He is a Certified Regulatory Compliance Manager and a member of the National Speakers Association.

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